Inbound - Customer Service
Sheffield

Customer Service Agents - Fluent German Speakers

Ref: 156| Posted: 14th Jun 2021

Edwards Employment Solutions Ltd are recruiting for a number of fluent German speakers for a Sheffield based Call Centre who have a campaign involving dealing with customer service enquiries.  

The role involves: 

  • Working in a busy Call Centre environment

  • Responding to email enquiries from European customers

  • Taking occasional calls from customers in order to assist them

  • Having conversations with people and resolving their queries

  • Delivering very high levels of service at all times

  • Resolving challenging situations for the customer

You do not need previous call centre experience to be successful in this role. You may come from a variety of backgrounds such as:

  • Retail 

  • Pub/Bar work

  • Hospitality

  • Warehouse

We are looking for individuals who possess excellent written and verbal communication skills, are able to be engaging on the telephone and who have some previous customer service based experience. 

This role provides a great working environment with a friendly and supportive management structure. It’s a permanent job opportunity, with progression available for candidates who demonstrate success and commitment. . 

To find out more about this role and to discuss your suitability, please call The Edwards Employment Solutions Team on 01246 886366 or apply today with a current CV.