Inbound - Customer Service

Customer Service Agents - Language Team

Ref: 264| Posted: 30th Nov 2021

Edwards Employment Solutions Ltd are recruiting for a number of fluent language speakers for a Sheffield based Call Centre.

The role involves:

  • Working in a busy Call Centre environment
  • Responding to email enquiries from European customers
  • Taking occasional calls from customers in order to assist them
  • Having conversations with people and resolving their queries
  • Delivering very high levels of service at all times
  • Resolving challenging situations for the customer

You do not need previous call centre experience to be successful in this role. You may come from a variety of backgrounds such as:

  • Retail
  • Pub/Bar work
  • Hospitality
  • Warehouse

We are looking for individuals who possess excellent written and verbal communication skills, are able to be engaging on the telephone and who have some previous customer service based experience. Please note that you WILL need to be located in Sheffield or the surrounding areas to be considered.

The specific language skills we are looking for are:

  • Austrian German
  • Polish
  • German
  • Swedish
  • Dutch
  • French
  • Slovak
  • Danish
  • Finnish
  • Spanish
  • Estonian

This Inbound Customer Service role provides a great working environment with a friendly and supportive management structure. It’s a permanent job opportunity, with progression available for candidates who demonstrate success and commitment. .

To find out more about this role and to discuss your suitability, please call The Edwards Employment Solutions Team on 01246 886366 / 07976958028 or apply today with a current CV.

Start dates until Xmas!

Thanks, The Edwards Employment team