Inbound - Customer Service

Legal Customer Service Advisor

Ref: 134| Posted: 13th Oct 2021

Edwards Employment Solutions are a Chesterfield based recruitment agency covering the South Yorkshire and East Midlands areas.

We are recruiting for a number of Call Handlers for a Chesterfield based legal firm. The role will involve being the first point of contact for all incoming enquiries to the business.

The duties of the role are:

-Answer each call in a highly professional manner
-Hold a conversation with each caller, asking them questions to ascertain the nature of their query
-Logging of information on the computerised system
-All other relevant Administration
-Working in a highly confidential manner at all times

You will need to have great people skills, and be a confident communicator both over the phone and when writing emails.

Outstanding customer service skills and a high level of professionalism are a must.

To apply, please apply today with a current CV or call Edwards Employment Solutions on 01246 267955