Outbound - Customer Service
Chesterfield
NMW to 20K Basic + Bonus 22.5K OTE

New Claims Advisor/Administrator

Ref: 317| Posted: 16th May 2022

Edwards Employment Solutions are a Chesterfield based recruitment agency covering the South Yorkshire and East Midlands areas. 

We are recruiting for a New Claims Advisor/Administrator for a Chesterfield based legal firm.  The role will involve being the first point of contact for all incoming enquiries to the business. 

The duties of the New Claims Advisor/Administrator role are: 

  • Answer each call in a highly professional manner

  • Make outbound calls to follow up inbound enquiries

  • Hold a conversation with each caller, asking them questions to ascertain the nature of their query

  • Logging of information on the computerised system

  • All other relevant Administration

  • Working in a highly confidential manner at all times

You will need to have great people skills, and be a confident communicator both over the phone and when writing emails in order to be considered as New Claims Advisor/Administrator. 

Outstanding customer service skills and a high level of professionalism are a must.  

We are happy to consider 'entry level' candidates for this role (school leavers and beyond), so don't be discouraged from making an application if you do not have lots of experience.  You will just need to be able to demonstrate good communication skills - written and verbal. 

To apply, please either call Edwards Employment Solutions on 01246 886366, or apply today with a current CV.