Inbound - Customer Service

Part Time Customer Service Advisor

Ref: 258| Posted: 2nd Nov 2021

Edwards Employment Solutions Ltd are recruiting for a number of Part time Inbound Call Agents for a Sheffield based Call Centre who have a campaign involving dealing with customer service enquiries.

Hours per week - 25 

Times - 5PM-10PM

As an inbound call centre agent, you will be:

  • Working in a busy Call Centre environment
  • Taking inbound calls from the general public/customers
  • Having conversations with people and resolving their queries
  • Delivering very high levels of service at all times
  • Resolving challenging situations for the customer

You do not need previous call centre experience to be successful in this role. You may come from a variety of backgrounds such as:

  • Retail
  • Pub/Bar work
  • Hospitality
  • Warehouse

We are looking for individuals who possess excellent communication skills, are able to be engaging on the telephone and who have some previous customer service based experience.

This role provides a great working environment with a friendly and supportive management structure. It’s a permanent job opportunity, with progression available for candidates who demonstrate success and commitment.

Students welcome to apply, but you will need to be able to commit to 25 hours a week and be flexible Monday-Sunday.

if you are interested, apply today with a current CV. For any queries, please call The Edwards Employment Solutions Team on 01246 886366.