𝗙𝗜𝗘𝗟𝗗 𝗦𝗘𝗥𝗩𝗜𝗖𝗘 𝗖𝗢𝗢𝗥𝗗𝗜𝗡𝗔𝗧𝗢𝗥
𝗖𝗵𝗲𝘀𝘁𝗲𝗿𝗳𝗶𝗲𝗹𝗱
𝗦𝗮𝗹𝗮𝗿𝘆: £𝟮𝟴,𝟬𝟬𝟬 – £𝟯𝟬,𝟬𝟬𝟬 𝗗𝗢𝗘
𝗠𝗼𝗻𝗱𝗮𝘆 - 𝗙𝗿𝗶𝗱𝗮𝘆
Are you someone who thrives on keeping people organised, juggling priorities and making sure everything happens when and where it should?
We’re recruiting for a 𝗙𝗶𝗲𝗹𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗼𝗿 to join a well-established and growing business based in Chesterfield.
This is a busy, varied role sitting right at the heart of the operation. You’ll be responsible for coordinating a team of field-based engineers, planning their schedules and routes, responding to changing priorities and ensuring customers receive an efficient and professional service.
𝗪𝗛𝗔𝗧 𝗬𝗢𝗨’𝗟𝗟 𝗕𝗘 𝗗𝗢𝗜𝗡𝗚
• Scheduling and allocating engineer visits across the region
• Managing engineer diaries and workloads
• Planning efficient routes to maximise productivity and minimise unnecessary travel
• Matching the right engineer and skillset to each job
• Coordinating planned work alongside reactive jobs and urgent call-outs
• Acting as a key point of contact between customers and field-based engineers
• Responding quickly when schedules change and finding practical solutions
• Keeping customers and engineers updated throughout the process
• Supporting the wider operation to ensure jobs are completed efficiently and customers receive a first-class service
𝗪𝗛𝗢 𝗔𝗥𝗘 𝗪𝗘 𝗟𝗢𝗢𝗞𝗜𝗡𝗚 𝗙𝗢𝗥?
You’ll need to be a natural organiser who is comfortable managing multiple priorities at the same time.
You’ll be confident communicating with different people, able to think on your feet and capable of staying calm when plans inevitably change.
Previous experience within field service would be beneficial, but 𝘄𝗲’𝗿𝗲 𝗻𝗼𝘁 𝗷𝘂𝘀𝘁 𝗹𝗼𝗼𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗶𝘁𝗵 𝘁𝗵𝗲 𝗷𝗼𝗯 𝘁𝗶𝘁𝗹𝗲 “𝗙𝗶𝗲𝗹𝗱 𝗦𝗲𝗿𝘃𝗶𝗰𝗲 𝗖𝗼𝗼𝗿𝗱𝗶𝗻𝗮𝘁𝗼𝗿”.
We’d also be really interested in speaking with people from backgrounds including:
• Service Coordination
• Engineer Scheduling
• Resource Planning
• Transport Planning
• Route Planning
• Logistics Planning
• Maintenance Scheduling
• Fleet Coordination
• Operations Coordination
• Engineering Administration or Support
𝗬𝗢𝗨’𝗟𝗟 𝗕𝗘 𝗦𝗢𝗠𝗘𝗢𝗡𝗘 𝗪𝗛𝗢:
• Is highly organised with excellent attention to detail
• Can prioritise effectively in a fast-moving environment
• Enjoys problem solving and finding solutions
• Communicates confidently with customers and colleagues
• Is comfortable working with scheduling, planning or CRM systems
• Understands the importance of delivering great customer service
• Takes ownership and follows things through
𝗪𝗛𝗔𝗧’𝗦 𝗜𝗡 𝗜𝗧 𝗙𝗢𝗥 𝗬𝗢𝗨?
You’ll be joining a friendly, supportive and growing business where this role genuinely makes a difference to the day-to-day operation.
It’s an opportunity to take ownership of a busy field-service function, build strong relationships with engineers and customers and develop your career as the business continues to grow.
𝗦𝗢𝗨𝗡𝗗 𝗟𝗜𝗞𝗘 𝗬𝗢𝗨?
If you’re already working as a Field Service Coordinator, Service Coordinator, Scheduler or Planner - or you have transferable experience from transport, logistics, fleet or engineering operations - we’d love to hear from you.
𝗔𝗽𝗽𝗹𝘆 𝘁𝗼𝗱𝗮𝘆 𝗼𝗿 𝗰𝗼𝗻𝘁𝗮𝗰𝘁 𝗘𝗱𝘄𝗮𝗿𝗱𝘀 𝗘𝗺𝗽𝗹𝗼𝘆𝗺𝗲𝗻𝘁 𝗦𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝘀 𝗳𝗼𝗿 𝗮 𝗰𝗼𝗻𝗳𝗶𝗱𝗲𝗻𝘁𝗶𝗮𝗹 𝗰𝗵𝗮𝘁.